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Position Overview

Autodesk Customer Success is looking for highly a skilled Technical Adoption Specialist who is motivated to help our customers optimize their product investment and achieve measurable business outcomes.

You are a professional with design and manufacturing experience, experienced in supporting a broad range of technologies in large-scale environments. You will work closely with medium and large enterprise customers worldwide.

You will join the Technical Adoption and Success group within the Customer Technical Success team as part of our Customer Success organization – we are a team that values professional development and rewards high performance. The Technical Adoption Specialist group is responsible for maximizing the success of and return on investment for our strategic customers.

You will report to the Technical Adoption Manager. We offer hybrid contracts with no minimum office days.

Responsibilities

• Deliver live coaching sessions to drive adoption of Autodesk Solutions
• Build, maintain and deliver packaged service offerings to increase customer success and new product adoption
• Conduct discovery meetings to assess customer needs, pain points and desired outcomes
• Deliver digital content via webinars for end users to drive successful adoption of Autodesk solutions
• Develop and update digital content adhering to the CTS standards of quality and consistency, that solves specific customer difficulties
• Design, build, and maintain the packaged service catalogue to increase customer success and new product adoption

Minimum Qualifications

• Fluent English required. Any additional European language skills (e.g. German /French/ Spanish) is highly desirable
• You have expert knowledge of Autodesk Vault, Inventor and Fusion in a production environment
• 5 – 6 years Design & Manufacturing or related field experience, including knowledge of industry needs and workflows
• You have a bachelor's degree or equivalent experience in Design & Manufacturing
• You have proven ability to be flexible and learn quickly in a fast-paced environment
• You enjoy external public speaking and delivering presentations
• Additional knowledge of Autodesk Products, or other similar software, is beneficial

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About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Sales Careers

Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

Diversity & Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

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